Keep the whole shop on the same page.
FastLane Ops Shop connects the daily work your team already has to manage. Customers, units, appointments, repair orders, technicians, inspections, parts, payments, and reporting stay together so less gets lost between the front counter and the shop floor.
Know what needs attention before it becomes the next fire.
The point is not to give your team more screens. The point is to make it easier to see the work, know who has it, and keep it moving.
Appointments stay connected to the customer, unit, and the work that follows.
Repair orders and operations give the team one place to track status, labor, parts, approvals, and payment.
Manager views surface waiting parts, unassigned work, past promise jobs, and other items that need attention.
Assigned work, operation status, inspection findings, and shop activity stay connected to the repair order.
Digital inspections help the advisor see what was found and move supported recommendations into the repair order.
Rivet helps users learn FastLane Ops Shop and answer supported questions without leaving the work in front of them.
Keep the job together from write up to payment.
Customer information, the unit, operations, labor, parts, authorization, notes, payment, and attachments stay connected to the same job.
Your team spends less time piecing together what happened and more time moving the work forward.
Explore Repair Order Workflows
Make inspection findings easier to understand and easier to use.
Technicians can document what they find with clear inspection states. Advisors can see the findings, review the notes, and keep supported work connected to the repair order.
One system. Different jobs. The same shop.
FastLane Ops Shop is built so each person can focus on the part of the day they are responsible for without losing sight of the bigger picture.
See the shop without chasing every person for an update.
Spot bottlenecks, unassigned work, waiting parts, and jobs that need attention.
Keep customers, work, approvals, parts, and payment tied to the job.
Stay focused on assigned work, operations, inspections, and job progress.
See what the shop looks like when the work stays connected.
FastLane Ops Shop is designed for independent repair businesses that want modern tools without turning the software into another problem to manage.